Job description for Food Server at YTM TOAPAYOH PTE LTD
Job Title: Service Crew / Cashier
Job Responsibilities
Cashiering & POS Operations: Handle daily POS operations, process customer transactions via cash and digital payments accurately, and perform end-of-day shift closing and drawer reconciliation.
Sales & Upselling: Proactively greet customers, introduce menu items, recommend add-ons or promotions to drive sales, and package orders neatly for dine-in or takeout.
Dessert Preparation: Assist in cooking, preparing, and assembling traditional or signature desserts according to standard recipes and quality control guidelines.
Store Closing Duties: Responsible for smooth shift closing procedures, ensuring all food items are properly stored, equipment is shut down safely, and sales reports are finalized.
Hygiene & Maintenance: Maintain high standards of cleanliness across the cashier counter, preparation station, and dining area, along with basic equipment care and restocking of consumables.
Requirements
Prior experience in cashiering, retail, or food and beverage (F&B) service is preferred (enthusiastic candidates with a strong willingness to learn are welcome).
Proficient in operating POS systems and digital payment terminals, with basic numerical accuracy and attention to detail.
Strong work ethic, honest, reliable, and comfortable working flexible shifts, including weekends and public holidays.
Excellent communication skills, a warm customer-service attitude, and a proactive approach to sales and upselling.
Need to be able to stand warm working environment.
岗位职责
收银与POS系统操作： 负责日常收银机（POS）操作，准确处理顾客的现金及电子支付交易，并完成每日营业结束后的交班结算与现金抽屉核对。
销售与增值推荐： 主动招呼顾客，介绍菜单品项,推荐加购商品或促销活动以提升销售额,并为堂食或外带订单整洁打包。
甜品制作： 协助按照标准食谱及品质管控要求,烹煮、准备及组装传统或招牌甜品。
打烊工作： 负责顺利完成打烊流程,确保所有食材妥善储存、设备安全关闭,并完成销售报表的汇总。
卫生与设备维护： 维持收银台、备餐区及用餐区的高标准清洁,并做好基本设备保养及消耗品补充工作。
任职要求
具备收银、零售或餐饮服务（F&B）相关经验者优先（也欢迎有强烈学习意愿的积极求职者）。
熟练操作POS系统及电子支付终端,具备基本的数字运算能力及细心态度。
工作态度认真、诚实可靠,能够配合灵活排班，包括周末及公共假期。
具备良好的沟通能力、亲切的顾客服务态度,以及积极主动的销售与推荐意识。
(Located at Toa Payoh hawker center, need to be able to stand warm environment.)
(工作地点在大巴窑食阁，要能耐热）
