Job Requirements
1 - 3 years of experience
This job post is managed by
Joewin Tan
Last active 2 years ago
Job description for Ecommerce Operations Executive at HoneySpree Pte Ltd
We are seeking a highly motivated and detail-oriented Ecommerce Operations Executive to join our growing team. The successful candidate will be responsible for managing and executing day-to-day operations of our ecommerce platform and marketplaces, ensuring that the platforms runs smoothly and efficiently.
Responsibilities:
- Oversee the day-to-day operations of the ecommerce platform, including order management, fulfillment, and customer service.
- Ensure that the platform is fully optimized for high levels of traffic and performance.
- Implement and manage processes to improve operational efficiency, reduce costs, and increase customer satisfaction.
- Collaborate with cross-functional teams, including product management, marketing, and customer service, to ensure a seamless customer experience.
- Analyze and report on key performance metrics, including sales, customer satisfaction, and platform performance.
- Manage and develop relationships with third-party vendors, such as fulfillment and customer service providers.
- Stay up-to-date with industry trends and best practices to ensure that our ecommerce platform remains competitive.
Requirements:
- Minimally a Diploma in Business Administration, Operations Management, or a related field.
- 2+ years of experience in ecommerce operations or a related field.
- Strong understanding of ecommerce platforms, order management systems, and fulfillment processes.
- Excellent problem-solving and analytical skills, with the ability to identify and resolve operational issues in a timely manner.
- Strong project management skills and ability to prioritize and manage multiple tasks.
- Excellent communication and interpersonal skills, with the ability to work effectively with our outsourced partners.
- Self-starter with a strong work ethic and a desire to continuously improve processes and systems.
We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement. If you are passionate about ecommerce and are looking for a dynamic and challenging work environment, we encourage you to apply!
Interview process
Here at HoneySpree Pte Ltd, our interview process will be:
- Apply via Glints
- Zoom interview
- Live Interview with Test
- Offer or Rejection