Job Requirements
Skills
Job description for EAT Launchpad Pte Ltd - Digital User Growth Strategist at Startup Talent Factory (Earn & Learn Programme)
Are YOU:
- a dynamic fresh poly graduate?
- keen to experience start-up life and earn a competitive starting salary?
- planning to take a gap year after poly to explore your options?
Here’s your chance to take the first step towards you dreams in this flexible 9 to 12-month work & study programme.
EAT is a tech start-up that has developed a one-stop platform to ameliorate the start-up ecosystem. We cater to start-ups, investors, advisors & institutions.
EAT believes in creating a work culture that is inclusive and progressive and it is reflected on the platform.
Job Description
· Conceiving and developing efficient and intuitive customer success strategies
· Organizing and Overseeing advertising campaigns, exhibitions and promotional events
· Conducting market research and analysis to evaluate trends, brand awareness and competition ventures
· Attend public and EAT events to increase leads for EAT Launchpad
· Manage the outreach platforms (Social Media/ Newsletter)
· Track and increase user growth via the platform, hubspot and other relevant tools
· Convert users to paying clients
· Maintain a strong and professional relationship with partners and clients
· Smoothly oversea a lead’s transition into becoming a user on the platform or to the point of handing them over to the relevant manager
· Follow up with users to ensure quality service and active user engagement (post sales care)
· Collaborate with managers in preparing budgets and monitoring expenses for customer success related expenditures
Requirements
· Past experience onboarding users on Tech platforms a plus
· Experienced in sales and customer relationship management
· Good communication skills – both written and verbal
· High level of work ethics, professional integrity and organisation skills
· Self-motivated, able to work independently and a strong team player
· Good understanding of market research techniques, data analysis and statistics methods to increase and understand Customer Success rate
· Proficient with Microsoft Apps
· Open to learning new skills
· Strong people’s skills
· Fresh polytechnic graduate with a recognized diploma qualification in any business, sales or user acquisition related fields
Interested? Drop us your CV for the following role today!
For more information on the company, please visit www.eatlaunchpad.com.
Eligibility Requirements for Startup Talent Factory Programme:
1. Fresh local polytechnic graduate from any discipline*
2. Singapore Citizen / Permanent Resident
* A fresh polytechnic graduate is a candidate who has graduated from a local polytechnic within 3 years (from Nov 2017 onwards) of the Startup Talent Factory course start date (1 Nov 2020). As for NS men, you are required to have ORD-ed within 3 years of the course start date (1 Nov 2020).
Closing date: 23 October 2020 (Friday) Only eligible & shortlisted candidates will be contacted. Visit startuptalentfactory.sg for more information.