Job Requirements
Skills
Job description for Delivery Engineer at Envoy Search Partners
you will be responsible for:
· Responsible for installation of the solution at customer premises, integration with third-party software systems/hardware and conducting User Acceptance Test with customer.
· Responsible for project delivery for mobile communication and security domain
o VoIP, OTT PTT, PTT, Data Cryptography Application
o MDM (Mobile Device Management), EMM (Enterprise Mobility Management), Knox Suites of Solutions.
· Work closely with the HQ Technical Support & R&D team while sharing feedback from the field and promoting new technical requirements.
· Carry out scheduled and unscheduled maintenance in customer sites.
· Provide timely response to all issues reported by customers
· Document the resolution of incidents and problems
· Write Root Cause Analysis report when there is an incident.
· Define preventive, corrective and improvement actions. Conduct evaluation on each project against the project objectives
· Report on project's progress regularly and recommend service improvement when necessary
Perform other ad-hoc tasks assigned by Group Lead
REQUIREMENTS:
· Degree in Computer Science or Electrical / Electronics / Computer Engineering or equivalent
· Minimum 3 to 5 years of IT experience especially in B2B business
· Strong programing and software design skill in Java, XML, SSL and Android development
· Proficiency in system integration
· Linux OS Platform experience & proficiency (Mandatory)
· Good knowledge of Virtualization System (MANO, Nutanix, VMWare)
· Good knowledge of database: Oracle/MSSQL
· Good knowledge of configuration management, Active Directory, LDAP
· Excellent problem solving and analytical thinking skills
· Ability to take up a new technology and perform development based on client requirements
· Good interpersonal and communication skills