Customer Success
Petaling Jaya, Malaysia
MYR 2,000 - 2,500/month
Business Development / Sales
Full-Time
1 - 3 years of experience
Posted 3 months agoUpdated a month ago
Job description
JOB DESCRIPTION:
- Assist leads or potential clients to understand the benefits of the platform and convert them to customers
- Assist customers to explore the full potential of the platform for their business
- Follow up frequently with customers throughout the lifecycle of their feedback to achieve resolution
- Getting clients onboard and to get familiar with eCommerce (sellers’ and buyers’ pain points & perspective)
- Work in conjunction with team members to accomplish the objective
- Adding more potential leads to the pipeline and educate them.
- Any other duties as may reasonably be required by your Superior
- Ensure customer satisfaction and providing professional customer support
- Based in Petaling Jaya, Selangor Malaysia
REQUIREMENTS
- Preferably woman with min. 2 year experience in the same position.
- Min. SMA or D3 from a reputable university
- Have a good communication
- Strong interpersonal skills
- Self-motivated and goal-oriented
- Passion in Sales
Must have skills
Nice to have skills
About the company
GAIA Industries is a boutique digital agency based in Klang ValleyOur clientele and previous projects include some of Malaysia’s top celebrities (Joe Flizzow, Mizz Nina), brands like Celcom, Suria KLCC, Media Prima, Neutrogena among others
