Customer Service with English Communication Skill
Skills
Job description for Customer Service with English Communication Skill at ATI Business Group
ATI Business Group is looking for Customer Service to support our clients. If you passionate in Travel industry with prior experiences in GDS System with good communication in English.
Responsibilities:
- Compute ticket cost and issue / reissue tickets.
- Ensures target are met for each day, completed accurately and to the satisfaction of the customer.
- Manages customer inquiries in timely manner
Requirements:
- Have experience in Customer Service at least 1 year
- Candidates must possess at least Diploma 3 from any major.
- Having experiences in handling direct customer complains
- Have a work experience at Airlines or Travel industries as ticketing staff with GDS Experiences will be preferred
- Good written & spoken in English is a must
- Flexible availabilities are highly appreciated and rewarded (able to work shifts that include days, night, public holidays).
Be Part of ATI Journey:
Our aim at ATI Business Group in working with our Clients’, is to support their continued growth by providing cost effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 700 employees providing services to our clients across the globe.
About the company
ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.
ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.
We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.
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