Customer Service Executive
Must have skills
Job description for Customer Service Executive at The Style Soiree
Customer Service Executive - Full Time
We're looking for a meticulous and independent individual to join our team.
You will be in charge of attending to customer's emails
- Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
- Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
- Process exchanges, returns and issue credits
- Uphold efficiency and customer satisfaction.
- Handle and process customer's exchanges and returns efficiently.
- Processing of online orders
- Provide support to any ad-hoc duties as assigned.
Some traits that we are looking for :
- Positive with a willing to learn attitude
- Strong communication & interpersonal skills
- Customer-orientated and passionate
- Ability to solve issues efficiently
- Go-getters and someone who takes initiative
- Happy to work with a small team and a good team player
- Has a high level of professionalism, work ethics and honesty
- Meticulous
Requirements:
- A strong interest in fashion
- Strong command of English
- Min N/O Level
- Basic Excel Skills required
- Able to work independently
- Minimum commitment of one year
- Able to start work immediately
- Singaporeans and Permanent residents only
We regret that only shortlisted applicants will be notified
About the company
The Style Soirée was created with the modern lady in mind; that every lady deserves to look her best at every occasion. We make style-ready numbers to build a modern wardrobe of functional and distinctive looks that promise quality at affordable pricing.
