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Customer Service Associate - HCMC

Lalamove Vietnam
VND8,000,000 - 10,000,000/Month
Operations
Full-time
1 - 3 years of experience

Job benefits

  • Free food & beverages

    Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.

  • Medical insurance

    To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.

  • Team-building events

    Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.

  • Career growth

    Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.

Skills

Job description for Customer Service Associate - HCMC at Lalamove Vietnam

What you'll do?
  • Managing in and out bound calls from users, drivers & clients inquiries, complaints, orders follow up, all sales and marketing matters
  • Developing new business opportunities and expand customer base in order to achieve sales target.
  • Conducting market research to identify selling possibilities and evaluate customer needs.
  • Supporting the marketing and PR activities, events or campaign, etc...
What we seek:
  • Positive, outgoing and customer-oriented.
  • Assertive with excellent interpersonal and communication skills.
  • Good team player and responsible.
  • Fluent in Vietnamese, proficiency in English a plus.
  • Immediately available is highly preferred.
About the company
Lalamove Vietnam
Lalamove Vietnam
51 - 200 employees
Office address
7 Tran Phu, Ba Dinh, Ha Noi
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Customer Service Associate - HCMC

Lalamove Vietnam
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