Job description for Customer Service & Admin at Mood Collectives
Working Days & Hours: 6 days (9am–6pm)
Job description
- Handle customers' inquiries promptly, providing excellent customer service
- Check stocks from showroom inventory
- Follow up with customers on their enquiries
- Coordinate with external suppliers & installers for order updates
- Coordinate with sales team for scheduling of orders
- Update/Maintain customer order information in the company's system
- Ensure the timely processing of company's billings to facilitate smooth accounts receivable
- All other adhoc admin duties
Job Requirements
- Have experience in Customer Service & coordination/project management skills
- Able to work independently and detail-oriented
- Fast and efficient
- Having sales experience is a bonus
