Customer Experience (Arabic Amiyah Speaker)

PT Digital Tech Asia

Rp4,000,000 - 8,000,000/Month

Operations & Customer Service Call Center Agent

Contract · On-site

Minimum Associate Degree

Less than a year of experience

This job was closed

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

Skills

Call Center

Customer Service

Customer Support

Arabic Languange

Job Benefits

Health Insurance

Career Path

THR

Work Insurance

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Job description for Customer Experience (Arabic Amiyah Speaker) at PT Digital Tech Asia

WE ARE HIRING — Customer Experience (Arabic Amiyah Speaker)

📍 Placement: Yogyakarta

📄 Employment Type: Contract (6–12 Months)

⏰ Joining: ASAP / Immediate Joiner Preferred

Qualifications:

Fluent in Arabic Amiyah (daily spoken Arabic)
Candidates must be able to speak and understand conversational Arabic naturally
Minimum education: D3 from all majors/literature backgrounds
Graduates from Arabic Studies are highly preferred
Minimum GPA: 2.75
Strong customer service mindset with patience and responsibility
Good analytical thinking and logical problem-solving skills
Excellent communication and comprehension abilities
Quick response, detail-oriented, accurate, and CSAT-oriented
Willing to work in shifts and during public holidays
Willing to be placed in Yogyakarta
Available to join immediately

Responsibilities:

Handle customer interactions professionally using Arabic Amiyah
Provide excellent customer experience and accurate information
Resolve customer inquiries and issues effectively
Maintain service quality and customer satisfaction standards

PT Digital Tech Asia

1 - 10 employees

Digital Tech Asia (PT Digital Tech Asia) is a rapidly growing IT services company headquartered in Jakarta, Indonesia. Established in 2023 and backed by more than 12 years of regional experience in Malaysia, we empower organizations with reliable, scalable, and innovative technology solutions.

We specialize in IT Staffing & Executive Search, Managed IT Services, and Software Research & Development (R&D)—helping clients access top IT talent, streamline operations, and enhance digital capabilities. With strong expertise in SAP implementation, infrastructure solutions, and software QA services, we deliver end-to-end support across diverse industries.

Our approach blends deep local industry knowledge with global IT expertise, enabling us to deploy multi-disciplinary teams both on-site and remotely.

We are committed to excellence through our core values: Customer First, Quality Focus, Good Corporate Governance, and Professionalism.

What We Do

🔹 Managed IT Services

🔹 IT Talent Management

🔹 Software QA Services

Our Vision

To help organizations build competitive advantages through the innovative use of technology.

Our Mission

To deliver integrated and impactful IT solutions that drive efficiency, performance, and long-term sustainability.

With a deep talent pool across Indonesia, Malaysia, and the region, Digital Tech Asia continues to be a trusted partner for companies seeking reliable IT capabilities and digital transformation support.

Office address

EightyEight@Kasablanka Office Tower, 38th Floor. Jl. Kasablanka Raya Kav 88 Jakarta, 12870.

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