Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Must have skills
Job description for Customer Care Specialist at Lintasarta
- Monitoring the progress of handling customer interruption.
- Provide proposals and coordinate activities re-engineering of the customer network.
- Receive escalation of complaints/complaints from customers.
- Carry out customer relations management activities.
- Organizing activities with customers in the form of sharing knowledge or sports activities as part of the customer intimary program.
- Explore information related to potential, opportunities increased business customers.
- Coordinate the processes required in performing customer retention.
- Minimum education: Bachelor Degree
- At least 2 years of work experience in related area.
- Excellence in teamwork, communication, and customer focus.
- Having knowledge and experience in IT product knowledge.
- Required Language: English