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Job description for Collection Head (Mandarin Speaking) at Pt Pendanaan Teknologi Nusa
- Making collection policy and improving collection system according to the company's overseas business strategy and development
- Organizing and building the Indonesia team; in charge of every related work including but not limited to team building, training, managing, and performance supervising
- Making efficient analysis of the overdue clients, research and formulating collection solutions and putting it into effect
- Research, develop, and implement collection procedures that reduce the amount of delinquency they encounter
- Reporting collection department's progress and statistics
- Observe or review employee's interaction with customers to ensure all policies and regulations are being adhered to by their staff
- Candidates must possess at least Bachelor's Degree in any major from a reputable University with a minimum GPA of 3.00
- Minimum 5 years of work experience as Collection Supervisor / Manager
- Familiar with collection procedures and have a rich online finance collection management experience
- Data analysis ability, familiarity with the financial industry credit management and post-loan management system
- Good communication skills in English both in written and verbal
- Having team management experience is preferred
- Strong pressure resistance and negotiation skills, coordination, and organizational ability
- Must be Fluent in English & Mandarin (interview process will be in English)
- Willing to work in the BSD area
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