Chat Support Officer
Job description for Chat Support Officer at Cindrum
Job Description:
- Customer Support Chat via all available channels (ex. Facebook, WhatsApp, Instagram etc.)
- Addresses customer’s queries and resolve complaints
- Responds to comments on social media accounts
- Manages customer engagement programs
- Stays abreast of product knowledge and related information
Requirement:
- Having experience as customer service at least a year
- Preferably having working experience in Crypto Exchange
- Thorough understanding of the Blockchain Industry and Cryptocurrency Market.
- Excellent written English communications skills.
- Fluent in English is a Plus
- Willing to be Work From Office in West Jakarta
Must have skills
Job benefits
- Parental/family leave
- Medical coverage
- Team building events
About the company
Cindrum is a virtual world in the Ethereum blockchain in which users can construct, own, and monetize their digital social experience using Cindrum (CIND), the utility token of the Cindrum Ecosystem.
Office address
APL Tower Lt. 23 T. 5 Grogol Petamburan, West JakartaSimilar jobs for you
