Job Requirements
Job description for Business Strategy & Operations Executive at Helpling
You get the opportunity to work in a Rocket Internet-backed venture that is on an ambitious mission to secure market leadership in Singapore. As a Business Strategy & Operations Intern, you will tackle the strategic and operational challenges of setting up and scaling new verticals of the business while building up deep functional expertise.You will also gain insightful knowledge about the industry and deeper understanding of managing a tech-based company. The startup operates within the highly competitive on-demand home services sector. This is a dynamic role with a variety of challenges from week to week.
Responsibilities
1) Observe service trials of ready-to-launch verticals, identify bottlenecks and make improvements
2) Optimise customer experience and satisfaction
3) Support day-to-day operations for all verticals
4) Serve as a consultant to the Management team on critical issues
5) Communicate with different stakeholders and manage interpersonal relationships
Ideal Candidate
- You don’t wait for the problem to come to you - you come up with possible solutions before the problem arises
- You believe that every problem has a solution and are determined to resolve every problem that comes your way
- You have a highly independent mind
- You are able to articulate your views clearly
- You are ambitious - you believe that the sky's the limit when it comes to new ways to generate revenue/improve customer experience etc
- You are a highly energetic, self-motivated and results-driven person who takes full ownership of your responsibilities
- You are extremely agile in dealing with novel situations
- You are comfortable with uncertainty
Please do not apply if
- You just want a 9-5, 5 days a week schedule
- You expect every work day to be the same routine
- You expect answers/solutions to be handed to you