Assistant Success Manager (Sales Admin)
Job description for Assistant Success Manager (Sales Admin) at Venturehaven
Responsibilities:
- Maintain thorough knowledge of company’s services
- Achieve or exceed customer service targets and objectives
- Deliver on service-level-agreement commitments made to customers on availability, reliability and respond turnaround time.
- Maintain good relationship with customers/users to retain and protect our customer base against attrition.
- Effective handling of all customers’ enquiries, feedbacks and complaints in a professional manner.
- Understand customer requirements, qualify and generate leads or provide direct product recommendations.
- Support sales and marketing by providing relevant information including customer feedback and sales leads.
- Perform necessary administrative work including filing reports or presenting sales team with necessary documents, conduct pre-verification checks etc.
- Other ad-hoc tasks as assigned
Requirements:
- Diploma in Marketing/Business Management or related discipline
- Candidate with relevant working experience is an advantage
- Good written and conversational skills to liaise with international clients
- Excellent communication and interpersonal skills
- Willing to learn and adapt to company's process and system
- Organised and able to adhere to clients' request and deadlines
- Ability to meet deadlines without compromising consistency in the process
- Able to work independently as well as a team player
*Only Singaporean May Apply*
Must have skills
About the company
Our Mission
To provide the best-in-class corporate professional and managed services to Singapore companies
At VentureHaven, we come to work every day because we want to help you turn your ideas into a successful business.
Being experienced corporate advisors and business professionals, we understand the difficulties that both young start-ups and long established companies face. In Singapore’s highly complex and well-regulated economy, it can be challenging navigating through regulatory and compliance issues while ensuring productivity. Hence, from exploring new initiatives to bringing your company to fruition, we strive to provide the support your business needs and help it gain the growth and success it deserves.
Office address
531A Upper Cross Street, #04-95
