Job Requirements
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Skills
Job description for AGENCY OPERATIONS MANAGER at PT Info Cahaya Hero
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes, and best practices
- Help the organization’s processes remain legally compliant, effective, and efficient
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase the quality of project deliverables & customer service
- Proven work experience as an Operations Manager or similar role, especially in Agency
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
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