Job description for Admin Executive at ONE EXCALIBUR PTE LTD
ONE EXCALIBUR PTE LTD is a dynamic and growing company based in the heart of Downtown Core, Central, Singapore. We are committed to delivering high-quality services and fostering a collaborative work environment that values innovation and professionalism. As we continue to expand, we are seeking a dedicated and motivated Administrative Staff to join our team. This role offers an excellent opportunity for individuals who are passionate about administrative support and looking to contribute to a forward-thinking organization.
No prior experience is required—we provide a comprehensive training program to equip you with all the skills needed to succeed. This entry-level position blends hands-on mobile app testing with user feedback analysis, giving you a direct role in helping app owners optimize their products.
Core Responsibilities
1. User Feedback Processing & Action Planning (70% Workload)
- Collect, categorize, and synthesize user reviews, app store feedback, and user tickets.
- Identify recurring functional bugs, onboarding friction, and UI/UX pain points.
- Formulate structured, actionable improvement plans for app owners to enhance their mobile apps.
- Maintain accurate records and track feedback trends over time.
2. Hands-on App Testing & QA (30% Workload)
- Perform functional testing on iOS and Android applications.
- Evaluate critical user journeys, including onboarding processes and core feature usage.
- Document software bugs and layout anomalies with clear step-by-step notes.
- Verify bug fixes alongside our internal tech team prior to app updates.
Requirements & Qualifications
- Experience: None required! Full structured training will be provided upon joining.
- Time Zone Alignment: Ability to work standard Singapore Business Hours (SGT / UTC+8).
- Remote Setup: Dedicated home workspace with a reliable internet connection and a working smartphone (iOS or Android).
Preferred Qualities (Good to Have)
- Strong Work Ethic & Growth Mindset: A positive attitude, willingness to learn new tools, and adaptability to feedback.
- Organizational Skills: High attention to detail and the ability to manage daily tasks independently.
- Communication: Good written and verbal English skills to collaborate effectively with a remote team and draft clear client reports.
Benefits & Perks
- Fully paid, comprehensive training program provided.
- 100% remote work flexibility.
- Competitive starting salary.
- Paid annual, medical, and hospitalization leave.
