{"id":69,"date":"2015-08-31T15:37:12","date_gmt":"2015-08-31T07:37:12","guid":{"rendered":"https:\/\/glints.com\/inside\/?p=69"},"modified":"2015-08-31T15:37:12","modified_gmt":"2015-08-31T07:37:12","slug":"client-success-manifesto","status":"publish","type":"post","link":"https:\/\/glints.com\/sg\/inside\/client-success-manifesto\/","title":{"rendered":"Client Success Manifesto"},"content":{"rendered":"

Client Success Manifesto<\/h2>\n

We relentlessly focus on results<\/strong><\/p>\n

Our clients pay us for results, not activity.<\/p>\n

We build strong relationships<\/strong><\/p>\n

People don’t work with businesses. People work with people. Our clients work with us, not the company.<\/p>\n

We respond fast<\/strong><\/p>\n

Prompt responses bring about satisfaction. We reply all emails within 24 hours and all calls within 3 hours. And we will always have the last point of contact, regardless of medium.<\/p>\n

We are disciplined<\/strong><\/p>\n

We stay focused to deliver the best experience to our clients, and we don’t leave our clients waiting or leave their needs unattended to.<\/p>\n","protected":false},"excerpt":{"rendered":"

Client Success Manifesto We relentlessly focus on results Our clients pay us for results, not activity. We build strong relationships People don’t work with businesses. People work with people. Our clients work with us, not the company. We respond fast Prompt responses bring about satisfaction. We reply all emails within 24 hours and all calls within 3 hours. And we will always have the last point of contact, regardless of medium. We are disciplined We stay focused to deliver the best experience to our clients, and we don’t leave our clients waiting or leave their needs unattended to.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-69","post","type-post","status-publish","format-standard","hentry","category-general"],"yoast_head":"\nClient Success Manifesto - Inside Glints<\/title>\n<meta name=\"description\" content=\"Our Client Success Manifesto defines our principled approach towards building and nurturing relationships with our clients. 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