Mandatory Skills & Experience

·        9–12+ years in EUC/MDM with 4+ years hands‑on Workspace ONE UEM (profiles, compliance, app lifecycle, scripting/automation).

·        Proven experience with UAG design/operations (HA, upgrades, Tunnel/per‑app VPN) and Workspace ONE Access/VIDM.

·        APNS and enterprise app signing; certificate/PKI management.

·        Cross‑platform endpoint management (Windows 11, macOS, iOS/iPadOS, Android/BYOD), OS patching at scale.

·        Strong troubleshooting/RCA skills; excellent documentation and stakeholder communication.

·        ITSM tooling (e.g., ServiceNow) and disciplined change management.

Good‑to‑Have

·        Exposure to Intune/JAMF and identity/PKI stacks.

·        Scripting (PowerShell/bash), REST APIs for Workspace ONE; report automation (Power BI/Tableau).

·        Experience with DEX/endpoint analytics tools.

Certifications (Preferred)

·        Omnissa/VMware Workspace ONE Associate/Professional

·        ITIL 4; ServiceNow CSA/CIS