OVERALL JOB PURPOSE

Sentosa operates 5 ticketing counters on island. We are looking for a team player, who has a desire to see to guests needs, help them with itinerary planning and facilitate ticket sales, while ensuring compliance to Standard Operating Procedures, safeguarding revenue collection.

JOB RESPONSIBILITIES

Operate ticketing systems to process sales and reservations

Provide accurate information about attractions, pricing and enquiries

Handle cash and card transactions efficiently and accurately

Resolve customer queries and concerns in a professional manner

Maintain a clean and organised ticket booth or counter area

Assist with queue management during peak periods

Always adhere to all health and safety regulations

JOB REQUIREMENTS

Applicants should ideally be able to commit to work for 6 months

Frontline or customer service experience

Knowledge of cash handling policy and procedures

Strong communication and interpersonal skills

A positive team player, committed and self-motivated

Able to work on shifts, weekends and public holidays 

*Only shortlisted candidate will be notified.