Key responsibilities

Provide technical installation for on-site installation and online calls

Provide on-site service and support to customers; not limited to local customers. For instance, problem verification, solution, and checking defective items to investigate and repair

Set up, configure, and commission our products for customers

Handles technical inquiries and requests for quotations on technical services

Produce relevant reports for all work relating to on-site problems such as root cause analysis, service report, commissioning report, etc.

Handle customer service calls on defective products and preventive maintenance

Support the sales team in providing technical solutions to meet customers' needs

About you

Diploma in Engineering or related fields

Minimum 1-3 years of sales experience in M&E, control & automation industry

Mature, self-disciplined and results-driven

Clear presentation ability with excellent communication skills

Strong interpersonal skills and customer focus to establish positive relations