Systems / Network Engineer | Level 2 & Above

(With Systems & Firewall Experience) 💻

Working Hours: 9:00 AM – 6:00 PM, Monday to Friday (5-days workweek)

Location: Roaming based on request (Singapore only)

Salary: $2,500 – $3,500 per month

🛠️ Core Responsibilities

Provide Tier 2 support via service desk for hardware, software, and networking issues

Install, configure, and manage servers (Windows Server, Active Directory, DNS, etc.)

Maintain and monitor firewall configurations (e.g., Fortinet, Cisco ASA, Palo Alto)

Support backup and disaster recovery systems

Implement system patches, upgrades, and security policies

Manage user permissions, access controls, and MFA systems

Document incidents, changes, and infrastructure procedures

Assist in infrastructure projects (on-premises or cloud migrations, etc.)

📚 Required Skills

Windows Server administration (AD, DHCP, DNS, Group Policy)

Experience with firewalls (configuration, troubleshooting, policies)

Knowledge of networking protocols (TCP/IP, VPNs, VLANs)

Virtualization platforms (VMware, Hyper-V)

Backup and recovery tools (Veeam, Acronis, etc.)

Endpoint protection and patching tools

ITIL practices and ticketing systems (ServiceNow, Jira, etc.)

Strong troubleshooting skills for both hardware and software issues

Basic knowledge of Windows and macOS environments, as well as common business applications

Ability to work independently and as part of a team

Require to travel to different client sites to deliver technical support and services (depends on tickets)

Certifications (Nice to Have)

CompTIA Network+ / Security+

Microsoft Certified: Azure Fundamentals or similar

Cisco CCNA (especially for firewall/networking-heavy roles)

Fortinet NSE certifications

ITIL Foundation

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004