Job Summary:

We are seeking a skilled and proactive System Engineer with team leadership capabilities to manage and support our Windows and Intel-based systems. The ideal candidate will not only ensure the stability, security, and performance of our infrastructure but also lead a small team of engineers, providing guidance, mentorship, and coordination across projects. This role requires balancing hands-on technical expertise with leadership responsibilities to deliver reliable IT services in collaboration with cross-functional teams.

Key Responsibilities:

1. Technical Leadership & Team Management

Lead and mentor a team of system engineers, fostering skill development and knowledge sharing.

Assign tasks, monitor progress, and ensure timely delivery of projects and incident resolutions.

Act as the escalation point for complex technical issues.

Conduct regular team meetings, performance reviews, and provide constructive feedback.

2. Systems Administration & Infrastructure Management

Manage and upgrade Windows servers (in-place and migration).

Administer Active Directory, Group Policy, DNS, DHCP, and related services.

Troubleshoot hardware/software issues across Intel-based platforms, especially Lenovo hardware.

Perform monthly OS patching and application upgrades across both Linux and Windows enviroments

Deploy and manage virtual environments using VMware/Nutanix technologies.

Manage NAS storage and iSCSI solutions.

Oversee VM deployments and day-2 operations.

Perform capacity upgrades (scaling up/scaling out).

3. Security & Compliance

Implement security best practices and remediate vulnerabilities from monthly scans.

Manage Commvault backup solutions and Trend Micro Deep Security.

Ensure compliance with yearly audits (Host Compliance Report, ASA).

4. Collaboration & Documentation

Collaborate with application teams to support incidents and projects.

Maintain accurate documentation for systems, configurations, and processes.

Oversee ITSM inventory management and asset tracking.

Coordinate patches and upgrades during approved maintenance windows, including on-call support.

5. Additional Skills

Familiarity with Linux/Unix systems is a bonus.

Qualifications:

Education: Bachelor’s degree or Diploma in Computer Science, Information Technology, or related field (or equivalent experience).

Experience: Several years of hands-on experience managing Windows Server environments (2016, 2019, 2022).

Familiarity with Active Directory, DNS, DHCP, and Group Policy management.

Experience in regulated environments.

Proficiency in virtualization technologies (VMware, Nutanix).

Experience with backup/recovery tools (Commvault, NetBackup).

Knowledge of patch management tools (BMC, WSUS).

Prior experience leading or mentoring a small technical team preferred.

Certifications:

Microsoft certifications (MCSA, MCSE) preferred.

VMware (VCP) or Nutanix certifications are a plus.

ITIL Foundation.

Linux Certification (RHEL, RHCSA, RHCE or equivalent)

Soft Skills:

Strong problem-solving and analytical skills.

Excellent communication and teamwork abilities.

Ability to prioritize tasks and work effectively under pressure.

Proven leadership and mentoring skills.

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