DUTIES AND RESPONSIBILITIES

Manage and oversee import operations, including shipment coordination and documentation

Prepare and verify import shipping documents (invoice, packing list, delivery order, certificate of origin, etc.)

Liaise with freight forwarders on shipment booking, cargo arrangement, and delivery schedules

Ensure timely receipt of shipping documents such as bill of lading, fumigation certificate, customs declaration, and related certificates

Coordinate with banks on Letter of Credit (LC) negotiation, document checking, and compliance requirements; request amendments when necessary

Liaise with insurance agent on insurance coverage

Coordinate with warehouse and internal departments to ensure smooth receiving, storage, and delivery processes

Perform goods receiving and ensure accurate ERP system updates with proper documentation

Monitor shipment status and provide timely updates to internal stakeholders

Advise sales and procurement teams on freight charges and shipment arrangements

Monitor shipping costs and support cost-saving initiatives without compromising service quality

Prepare and maintain shipping/import reports for management review

Provide ad-hoc support for export documentation and shipment arrangements when required