Job description for Study Abroad Consultant (Application / Backend) at Lumora Tech Pte Ltd
We are a growing education consultancy based in Singapore, specialising in undergraduate, postgraduate, and school placements.
As our application volume increases, we are looking for a detail-oriented backend Study Abroad Consultant to support application processing and client delivery.
Responsibilities
Manage end-to-end application processes for students (non-sales focused)
Assist students in preparing application materials (personal statements, CVs, supporting documents)
Track application progress and liaise with universities / institutions
Maintain clear and consistent communication with students and parents
Coordinate with internal team members to ensure smooth case handling
Support visa applications and pre-departure arrangements (if required)
Ensure all cases are handled accurately and delivered on time
Requirements
Prior experience in study abroad consultancy / education industry (application or backend preferred)
Familiar with overseas application processes (undergraduate / postgraduate / school level)
Strong written and reading skills in English
Detail-oriented, responsible, and able to manage multiple cases independently
Good communication skills with students and parents
Able to work under pressure during peak seasons
Good to have:
Experience in handling application cases independently
Exposure to multiple destinations (UK / Australia / Singapore, etc.)
💰 Salary & Benefits
Base salary + performance-based incentives
Salary commensurate with experience
Clear growth opportunities for strong performers
📈 Role Nature
Not a pure sales role
Focus on execution, delivery, and case management
Suitable for candidates who prefer structured, detail-oriented work
