Roles and Responsibility:

Perform day to day Administration task of tools.

Preform periodic version upgrade of tools. Work with Security team to fix vulnerabilities identified in tools (monthly basis) Facilitate investigation of complex technical issues.

Identify and escalate issues and work with vendors till issue closure, provide RCA. Monitor instructions received or sent via internal monitoring system.

Perform health checks, system connectivity, consistency and data integrity.

Perform tools functionality post validation tasks after monthly server patching Working with Server/Network/DB teams to on-board and configure devices in monitoring systems, APM and Patch management system.

Create Custom Reports and dashboards in monitoring tools based on requirement Configure custom alerts and actions based on requirement Perform monthly automated patching for customer environment.

Create custom reports in Log management System based on Security team’s requirements

Skill Set:

Knowledge in Tools : SolarWinds and BMC

Operating Systems: Windows Server 2012,Windows Server 2016, RHEL6.x,7.x,7.x, Soalris

Database: MSSQL 2014,MSSQL 2016

Virtualization: ESX, Nutanix, Azure

Application Platforms : JAVA, .NET

Basic Networking Knowledge

#LPS