About the role

We are seeking an enthusiastic and professional Service Crew member to join our hospitality team in the Singapore River Central Region. This is a full-time position where you will be the face of our establishment, delivering exceptional customer service and creating memorable dining experiences for our guests. As a Service Crew member, you will play a vital role in maintaining our reputation for excellence and ensuring every customer interaction reflects our commitment to quality hospitality.

What you'll be doing

Greeting guests with warmth and professionalism upon arrival and seating them appropriately

Taking food and beverage orders accurately and efficiently whilst providing knowledgeable recommendations

Serving food and drinks promptly and courteously, ensuring all items meet quality standards

Clearing tables promptly and maintaining a clean and organised dining environment throughout service

Responding promptly to guest requests and addressing any concerns with a positive attitude

Processing payments and providing excellent checkout experiences

Maintaining knowledge of menu items, specials and promotions to enhance guest satisfaction

Collaborating effectively with kitchen and other service staff to ensure smooth operations

Following food safety and hygiene regulations at all times

Contributing to the overall ambiance and atmosphere of the establishment

What we're looking for

Previous experience in a waiting or service crew role within a hospitality setting is preferred

Excellent communication skills with the ability to engage guests in a friendly and professional manner

Strong attention to detail and accuracy when taking and fulfilling orders

Ability to multitask and work efficiently during busy service periods

Positive attitude and willingness to go the extra mile for guest satisfaction

Physical capability to stand for extended periods and carry items safely

Reliability and punctuality with a professional appearance and demeanour

Flexibility to work various shifts, including evenings, weekends and public holidays as required

Basic knowledge of food and beverage service standards is advantageous

Ability to work collaboratively as part of a team in a fast-paced environment