Job description for Senior / Security Officer at Carlton Hotel Singapore
Reports to
Security Supervisor/ Assistant Security Manager
Roles and Responsibilities
1. Able to perform shift work including on weekends, public holidays and ad-hoc deployments when required.
2. Must be responsible, disciplined, and able to lead by example, highly motivated and influence others positively.
3. Primary duty is to assist in safeguarding CHS properties and assets.
4. Secondary duty is to be a Service Ambassador of CHS. In short, to ensure that guests of CHS have a safe and memorable experience.
5. Conduct random checks on consignments and staff entering/leaving the hotel and their personal belongings at the security checkpoint to impede pilferage.
6. Identify and report unusual or suspicious occurrences in the hotel to Superiors.
7. Perform traffic enforcement patrols and take enforcement action against illegal parking.
8. Performs basic Fire Command Centre (FCC) duties.
9. Performs Access Control & Validation duties at Security Checkpoint
10. Performs Witness and Bank Chaperone duties.
11. Performs Lobby Surveillance and Driveway duties.
12. Handle lost and found property.
13. Respond to Room safe and Door lock matters.
14. Conduct basic Investigation/ Fact-findings and provide assistance to Guests/ Staff when handling incidents and generate incident reports.
15. Assist in planning the team deployment roster.
16. Other duties encompass patrolling CHS property, security pass exchange, neutralize any domestic conflicts or criminal activities within CHS, monitoring of CCTVs, security coverage / chaperones for VIPs, checking on contractor’s work, identifying structure or operational deficiencies, identify security and safety hazards and report them to the supervisors
17. Any other duties as and when assigned by the Security Supervisor/ Assistant Security Manager
Education and Work Experience
1. GCE ‘N’ Level or equivalent
2. Minimum 1 year of relevant experience in security operation
3. Possesses Security Officer License and relevant PWM module certificates.
