Salon Manager

Education & Experience

High school diploma or equivalent (Certificate or Diploma in Beauty Therapy, Hairdressing, or Business Management preferred)

Minimum 7 years of experience in the beauty, hair, or wellness industry

Previous supervisory or management experience preferred

Skills & Competencies

Strong leadership and team management skills

Excellent customer service and communication abilities

Ability to handle customer complaints professionally and effectively

Knowledge of salon operations, products, and beauty services

Strong organizational and multitasking skills

Proficiency in appointment scheduling and point-of-sale (POS) systems

Basic budgeting, inventory management, and financial reporting skills

Ability to meet sales targets and drive business growth

Responsibilities

Oversee daily salon operations and ensure smooth service delivery

Recruit, train, supervise, and motivate salon staff

Manage employee schedules and performance evaluations

Maintain high standards of customer satisfaction

Monitor inventory levels and order salon supplies

Ensure compliance with health, safety, and sanitation regulations

Handle cash management, budgeting, and revenue tracking

Develop marketing and promotional activities to attract and retain clients

Personal Attributes

Professional appearance and demeanor

Strong problem-solving and decision-making skills

Customer-focused mindset

Ability to work under pressure in a fast-paced environment

Positive attitude and strong interpersonal skills

We are seeking an experienced Salon Manager with strong leadership, customer service, and business management skills. The ideal candidate will have at least 3 years of experience in the beauty industry, experience supervising staff, knowledge of salon operations, and the ability to drive sales while maintaining exceptional customer satisfaction.