About the role

The mission of our Client is to provide affordable, quality housing and a great living environment where communities thrive. We are seeking a skilled Salesforce Developer to support the development and delivery of a key digital initiative supporting enterprise case management operations within our Client's organization. This role is responsible for designing, developing, and maintaining Salesforce solutions that are scalable, secure, and aligned with business requirements. You will work closely with Solution Architects, Product Managers, Business Analysts, QA teams, and UX Designers in an Agile delivery environment.

Key responsibilities

Design, develop, and customise Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Custom Objects, Validation Rules, Omnistudio components, Action Plan, and Document Generation

Configure and implement Salesforce platform capabilities, primarily on Public Sector Solution, Service Cloud, with potential exposure to Experience Cloud and other platform features

Develop integrations between Salesforce and external systems using REST/SOAP APIs and MuleSoft integration services

Participate in sprint activities including backlog grooming, sprint planning, development, testing, and deployment

Develop solutions based on user stories, acceptance criteria, UX designs, and technical specifications documented in JIRA and Confluence

Collaborate with Solution Architects/Tech Lead and Business Analysts/Technical Product Manager to translate business requirements into technical implementations

Perform unit testing, support system integration testing, and resolve defects to ensure quality deliverables

Troubleshoot and resolve issues across Salesforce environments while ensuring platform stability and minimal downtime

Support deployment activities across development, SIT, UAT, staging, and production environments

Create and maintain technical documentation, including technical designs, deployment procedures, and operational playbooks

About you

Degree in Computer Science, Information Technology, Engineering, or related discipline

At least 3 years of experience in Salesforce development and administration

Salesforce certifications such as Salesforce Certified Platform Developer I or Salesforce Administrator

Strong hands-on experience in Apex, SOQL/SOSL, Lightning Web Components (LWC), and Salesforce Flows and automation tools

Strong understanding of Salesforce platform capabilities, particularly Service Cloud and Experience Cloud

Experience working with REST/SOAP APIs, Salesforce integration patterns, and external system integrations

Good understanding of Salesforce data modelling, security model (roles, profiles, permission sets, public group), validation rules and automation capabilities

Familiarity with Agile delivery methodologies and tools such as JIRA and Confluence

Experience with version control systems such as Git/GitLab

Familiarity with CI/CD pipelines and DevOps practices for Salesforce deployments