Key Responsibilities:

• Operations Management: Supervise all areas of the restaurant, making critical decisions to uphold service standards and enhance guest experiences. 

• Financial Oversight: Adhere to company standards to increase sales and minimize costs, including food, beverage, supply, utility, and labor expenses. Ensure accurate and timely completion of financial and payroll-related administrative duties. 

• Staff Management: Recruit, train, and supervise staff; create staffing schedules; and foster a positive work environment to reduce turnover and enhance team performance. 

• Customer Service: Ensure consistent high-quality food preparation and service, maintain a professional restaurant image, and handle customer inquiries and complaints effectively to achieve 100% guest satisfaction. 

• Compliance and Safety: Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, and legal regulations. 

• Inventory and Supplies: Oversee stock levels, order supplies, and manage inventory to ensure the availability of necessary items without overstocking. 

Skills and Qualifications:

• Proven experience in restaurant management or a related hospitality role. 

• Strong leadership, motivational, and people skills. 

• Proficiency in financial management and understanding of business operations.

• Excellent customer service skills and the ability to handle stressful situations.

• Knowledge of food safety regulations and best practices.