About the role

We are seeking an experienced Restaurant Manager to join our team at our Chijmes, City Hall. This is a full-time position offering the opportunity to lead and manage all aspects of restaurant operations. As Restaurant Manager, you will be the driving force behind delivering exceptional service standards, managing staff, and ensuring our guests experience the highest level of hospitality. This role is pivotal in upholding our brand values whilst maintaining profitability and operational excellence across all service areas.

What you'll be doing

Overseeing daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service

Managing and supervising front-of-house, including training, scheduling and performance management

Maintaining exceptional service standards and ensuring compliance with health, safety and food hygiene regulations

Managing budgets, controlling costs and maximising revenue through effective financial planning and inventory management

Creating and implementing strategies to enhance guest satisfaction and build customer loyalty

Coordinating with the kitchen team and suppliers to ensure quality standards and consistency in food and beverage delivery

Handling customer inquiries, complaints and special requests with professionalism and discretion

Conducting regular staff briefings and training sessions to maintain high performance standards

Monitoring industry trends and competitor activity to identify opportunities for improvement and innovation

Maintaining detailed records and generating reports on operational metrics, sales and staff performance

What we're looking for

Minimum 3-5 years of proven experience in a restaurant management or similar hospitality management role

Strong leadership and team management capabilities with the ability to motivate and develop staff

Excellent customer service skills and a genuine passion for delivering exceptional guest experiences

Sound knowledge of food and beverage operations, including health and safety regulations

Proficiency in point-of-sale systems and restaurant management software

Strong financial acumen with experience in budgeting, cost control and revenue management

Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams

Problem-solving abilities and a proactive approach to operational challenges

Flexibility and resilience, with the ability to work evenings, weekends and public holidays as required

A genuine interest in organic, sustainable and ethical hospitality practices would be advantageous

Apply now

If you are an experienced Restaurant Manager with a passion for hospitality and a commitment to operational excellence, we would like to hear from you. Please submit your application including your CV and a cover letter detailing your relevant experience and why you would be an excellent fit for this role.