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Shangri-La Group

Reservations Associate

Shangri-La Group
Full-Time · On-site

Job Requirements

On-site

Job description for Reservations Associate at Shangri-La Group

Job Highlights

Career Development Opportunities

Duty Meals and Flexible benefits

Complimentary Room Nights 

Discounted Room and Dining Rates

We are looking for a Reservations Associate

A Reservations Associate is responsible in managing the reservations process and operation in the property, providing the most efficient and courteous hotel reservations service to deliver quality guest services and meet financial targets for the property.

He/She also ensures to adhere to policies and procedures implemented by the property, and to undertake and deliver on any other duties and responsibilities as required by the Management.

As a Reservations Associate, we rely on you to:

Provide support to guests on reservations and other related inquiries

Work with other departments and deliver best-fit solutions for our guests

Increase guest loyalty by delivering value-added service to our guests

Contribute to maximizing business opportunities for the hotel

We are looking for someone who:

Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred

Minimum of one (1) years’ experience in hospitality industry with similar capacity

Has a passion for hospitality industry

Possess good written and verbal communication skills.

Creative and detail minded.

High levels of flexibility, adaptability to changes

If you are the right person, what are you waiting for? Click the APPLY button now!

About the company
Shangri-La Group
Shangri-La Group

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

Shangri-La Group

Reservations Associate

Shangri-La Group
Full-Time · On-site

Job Requirements

On-site

Job description for Reservations Associate at Shangri-La Group

Job Highlights

Career Development Opportunities

Duty Meals and Flexible benefits

Complimentary Room Nights 

Discounted Room and Dining Rates

We are looking for a Reservations Associate

A Reservations Associate is responsible in managing the reservations process and operation in the property, providing the most efficient and courteous hotel reservations service to deliver quality guest services and meet financial targets for the property.

He/She also ensures to adhere to policies and procedures implemented by the property, and to undertake and deliver on any other duties and responsibilities as required by the Management.

As a Reservations Associate, we rely on you to:

Provide support to guests on reservations and other related inquiries

Work with other departments and deliver best-fit solutions for our guests

Increase guest loyalty by delivering value-added service to our guests

Contribute to maximizing business opportunities for the hotel

We are looking for someone who:

Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred

Minimum of one (1) years’ experience in hospitality industry with similar capacity

Has a passion for hospitality industry

Possess good written and verbal communication skills.

Creative and detail minded.

High levels of flexibility, adaptability to changes

If you are the right person, what are you waiting for? Click the APPLY button now!

About the company
Shangri-La Group
Shangri-La Group

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

Reservations Associate

Shangri-La Group