POSITION OVERVIEW

The Regional Application Engineer is based at the Singapore regional headquarters of ZwickRoell. He/She is responsible for providing technical and commercial consultation in the sales of materials testing equipment of the ZwickRoell Group. Focused on a set of specific industries, he/she owns the overall responsibility to support sales channels in Southeast Asia, Taiwan, Korea and Australasia. The Regional Application Engineer supports the ZwickRoell sales channels in the complete sales process according to jointly agreed targets and measures. The Regional Application Engineer reports to the Regional Sales Manager of ZwickRoell in Singapore.

JOB RESPONSIBILITIES

You are the central point of contact and advise our sales channels on suitable solutions for materials testing systems, building the commercial & technical bridge between our internal & external world.

You will be responsible for the project management in the pre-sales phase, starting from the preparation of the offer to the final customer acceptance.

You support & challenge our sales counterparts in qualifying leads, active opportunity management by utilising our international CRM system as well as Sales Tools & Strategies, helping to win orders, assuring the needs & expectations of the customers are professionally met.

Consult customers via virtual media and in-person meetings to better understand requirements, to provide appropriate solutions and carry out in-depth demonstrations with our machines and testXpert software.

Liaise with producing company counterparts to address complex technical, commercial and logistical requirements from pre-sales to delivery and invoicing

Support in final negotiation processes to provide key customer value propositions

Conduct technical and application seminars in coordination with partners and ZwickRoell experts.

With your expertise, you will further coach and onboard our sales teams in the region on new products & services based on comprehensive sales & marketing tools & documents.

Identify new testing requirements by existing and potential customers for further analysis and cross-regional development of the application.

You contribute that we remain innovative and continue to grow, you provide valuable impulses 
and feedback to our marketing, product development and industry management departments.

You establish & maintain close networks & coordination with our sales organization & partners 
in Southeast Asia as well as internationally.

Review and clarify received orders on technical and commercial aspects with clear handover documentation for detailed order processing

Provide continuous support in the delivery process to ensure logistics of the machine are optimal for premium customer experience, handling deviations in delivery with appropriate communication and solutions until the final acceptance test is achieved.

JOB REQUIREMENTS

Bachelor’s degree in engineering discipline, preferably in materials or mechanical engineering

Minimum 3 years’ experience in sales, applications or marketing in the field of materials testing machines or laboratory testing equipment.

Knowledge of Southeast Asian markets, preferably in the industry of metal, polymer, composite materials, medical/pharmaceutical, automotive, aerospace components.

Knowledge and experience on materials testing applications

Analytical and target-driven personality

Superior communication, presentation and project management skills

Self-motivated professional with strong work ethics

Passionate customer orientation

High level of mobility and personal responsibility

Intercultural competence and Asian culture sensitivity

Proficiency in written and spoken English is a must

10% - 20% travel within the Asian region and occasionally to Germany/Austria

Only shortlisted candidates will be notified.