Job description for Receptionist and admin at PHI LEARNING ENGLISH CENTRE PTE. LTD.
Company Overview
Founded in 2015, Phi Learning English specializes in English enrichment and partners with Phi Learning Chinese to prepare students for PSLE, O level, and A level exams. We create engaging, personalized lessons that help students improve exam grades and develop holistically.
Job Summary
Provide administrative and receptionist support at a tuition centre, managing communications, scheduling, attendance, invoicing, payments, and supporting daily operations to ensure smooth centre functioning.
Responsibilities
- Answer incoming calls promptly to assist students and parents with inquiries
- Conduct sales calls to promote tuition services and enroll new students
- Schedule classes efficiently to optimize centre resources and student availability
- Arrange replacement classes for students who miss lessons to maintain learning continuity
- Record and track student attendance accurately for reporting and follow-up
- Generate and send invoices to clients and update the student database to maintain accurate records
- Follow up on outstanding payments to ensure timely fee collection
- Perform light cleaning tasks to maintain a tidy and welcoming environment
- Support teachers with ad hoc tasks such as purchasing lunch during weekends to facilitate smooth operations
- Handle payroll processing and company transactions to support financial administration
