Job description for Order Processing Executive at Hwacheon Asia Pacific Pte Ltd
Key Responsibilities
Order Processing
- Process customer and dealer orders accurately and promptly using the company’s ERP system.
- Verify order details such as pricing, delivery, and payment terms.
Order Confirmation
- Communicate with customers and dealers regarding orders, order confirmations, and proforma invoices.
Shipping & Logistics Coordination
- Arrange shipping schedules and documentation with the factory (Hwacheon Machine Tool Co., Ltd and Hwacheon Machinery Co., Ltd) to ensure on-time delivery.
- Coordinate with the factory, dealers, and customers to facilitate timely shipments and deliveries.
Payment
- Manage payment processes, including Letter of Credit (L/C), Document Against Acceptance (DA), and Documents Against Payment (DP).
- Liaise with banks on L/C negotiations, issuance, and related financial transactions.
Documentation & Reporting
- Maintain accurate records of orders, invoices, proforma invoices, order confirmations, purchase orders, delivery orders, and shipping documents.
- Organize and track documents through proper filing systems.
Other Duties
- Assist in any ad-hoc tasks assigned by the superior.
Skills & Requirements
- Minimum O-Level/Diploma in Supply Chain Management or a related field.
- At least 4–5 years of experience in logistics operations, with knowledge of L/C processes.
- Familiarity with shipping and logistics procedures, customs clearance, and international shipping regulations (INCOTERMS 2020).
- Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).
- Strong interpersonal skills, attention to detail, and ability to work independently.
