Job description for Operations Executive at Aranda Country Club
The Executive shall report directly to the Operations Manager / General Manager on a daily basis.
There are 4 main areas of responsibilities which include:
A. Operations & Facility Management
B. Duty Management & Guest Relations
C. Procurement & Vendor Management
D. Supervision & Administration
A. Operations & Facility Management
Oversee and manage all day-to-day operations and Club facilities to ensure services run smoothly and meet expected standards
Perform simple general maintenance and minor repair works required to keep facilities in good, safe working condition
Supervise, guide and coordinate the work of in-house technicians to ensure timely upkeep of premises and equipment
B. Duty Management & Guest Relations
Double up as Duty Manager and work on rotating shifts including weekends and Public Holidays
Monitor and maintain orderly behaviour of members and guests, addressing any feedback or complaints promptly in person, over the phone or via email
Prepare and submit a written Duty Manager report at the end of each shift
C. Procurement & Vendor Management
Source and obtain competitive quotations from suppliers and contractors; seek necessary approval and raise purchase requisitions
Ensure all agreements and contracts are in force and renewed a minimum of 3 months ahead of expiry
Work closely with Orchid Country Club and/or NTUC Club to aggregate procurement of services and goods wherever possible
Conduct comparative sourcing of quotations for all procurement processes
Assist in writing of approval papers for procurement of services and goods
D. Supervision & Administration
Assist in the supervision of tenancy and managing tenants to ensure compliance with club policies and lease terms
Perform any other ad-hoc duties as assigned by the management from time to time
Requirements
Minimum Diploma or Degree Certification
MS Office (Word, Excel, Power Point) proficient
Team Player
Courteous and Service Oriented
Able to work with tight timelines
Requirement to work on weekends subjected to work schedule.
