Job description for Operations Associate at Yubico Singapore Pte. Ltd.
Tasks and Responsibilities:
Operate, monitor, and maintain equipment and machinery according to Standard Operating Procedures (SOPs). Ensure strict compliance to SOPs, forms and checklists in line with the quality management system.
Monitor production output and process efficiency to meet operational and quality targets, and achieve KPIs set by management.
Assist in maintaining accurate inventory counts of raw materials, components, and finished products, as well as the transfer of materials in the ERP system.
Perform routine quality checks on in-process and finished goods to ensure adherence to specifications.
Ensure that products meet all customers’ requirements by eliminating non-conformance incidents and maintaining quality, traceability, and regulatory compliance through accurate documentation, inspections, sampling, testing, and audit support.
Troubleshoot basic equipment issues and escalate complex problems to maintenance personnel.
Receive incoming materials, verify shipments against purchase orders, and report discrepancies.
Prepare inventory for shipment, including packaging, labeling, and documentation. Ensure shipment is fulfilled in a timely manner within the set timelines and specifications.
Actively participate in continuous improvement projects (e.g., 5S, Kaizen events, value stream mapping) to enhance efficiency, quality, safety and minimize downtime.
Perform any other duties as assigned by the Manager.
Skills & Qualifications (Essential):
Diploma in Engineering (e.g., Mechanical, Electrical, Manufacturing), logistics and supply chain management or equivalent experience.
1-3+ years of hands-on experience in a warehousing, logistics, manufacturing, or distribution environment, ideally with a company in the technology/hardware space.
Must be able to lift up to 20 kg and stand for extended periods.
Eagerness to learn, attention to detail, able to perform repetitive tasks and multi-task well.
Skills & Qualifications (Bonus):
Lean Six Sigma (LSS) Yellow/Green Belt certification.
Experience with light manufacturing, technical product assembly, or kitting processes.
Basic proficiency with an ERP (e.g. NetSuite) and WMS (e.g. NetSuite WMS).
Experience working directly with a third-party logistics (3PL) provider model.
