Responsibilities:

Station & Train Operations

Operate and drive the test trains.

Support daily station and train operations to ensure safe, efficient service and high-quality customer experience.

Manage passenger flow, crowd control, station access, and ensure compliance with RTS regulations.

Provide customer service, including journey guidance, fare and ticketing assistance, and support for passengers with special needs.

Handle incidents, equipment irregularities, security matters, and emergencies in accordance with operational procedures.

Operate passenger trains and perform Emergency Train Operator duties when required.

Communicate effectively with OCC, station staff, and passengers via radio and onboard systems.

Conduct security patrols, protect station revenue, and manage AFC-related documentation.

Assist in training of trainees and maintain required certifications and competency assessments.

Perform any other operational duties as assigned by supervisors.

Requirements:

Fresh graduates are welcome to apply

Minimum 5 credits GCE 'O' Levels 

Able to reach the height of 207cm with both hands

Able to identify colours

Willing to perform shift work, including weekends and Public Holidays

Preferably with minimum 2 years' working experience in the service or retail industry

Required to manually operate station and trainborne equipment

Good interpersonal skills with a passion to work with people

We regret that only shortlisted candidates will be notified.