Job Description

Step into a Critical Role at the Heart of Logistics!

Are you detail-oriented, proactive, and ready to grow in the fast-paced logistics industry? Join our dynamic team as an Operations Officer, where your contribution helps keep global supply chains running efficiently.

This is a fantastic opportunity for individuals from all backgrounds and age groups, as we proudly practice diversity and inclusion in the workplace. Whether you're early in your career, looking for a fresh challenge, or returning to the workforce — we welcome you!

Job Requirements

What You'll Be Doing:

• Log in to TNETS 4.1 to process and manage shipping permits.
• Check system for HAWB / MAWB permit statuses; print and organize approved permits.
• Monitor and follow up on partially approved permits until completion.
• Ensure proper handling of permits with special clauses (e.g. G7, G1, A1, H1, Hazmat, Re-export-only).
• Liaise with Schenker CS and operations teams to resolve pending documentation.
• Monitor ops email and follow up on KIV documents promptly.
• Coordinate with BPO via Zoom to resolve time-sensitive (AM/PM) permit issues.
• Track and monitor turnaround time (TAT) to meet service standards.
• Provide administrative and document support to Customer Service (CS) teams.

Additional Notes

Work Schedule:

Weekdays

• Morning Shift: 9:30 AM – 6:30 PM
• Night Shift: 10:00 PM – 7:00 AM

Weekends

• Saturday: 10:00 AM – 5:00 PM
• Sunday: 10:00 PM – 7:00 AM

Public Holidays

• Morning Shift: 10:00 AM – 2:00 PM
• Night Shift: 10:00 PM – 6:00 AM

Work Week: 5.5 or 6 days (depending on shift rotation)
📍 Work Location: Changi
💰 Shift and onsite allowances provided

This role requires flexibility to work rotating shifts, including weekends and public holidays.

Who We're Looking For:

• No age limit – we welcome candidates of all ages and backgrounds!
• At least 1 year experience in logistics, freight forwarding, or documentation is a plus (but not required).
• Familiarity with TNETS 4.1 is advantageous.
• Detail-oriented, reliable, and eager to learn.
• Strong communication and coordination skills.
• Willing to work onsite at Changi and adapt to a shift-based schedule.

Why Join Us?

We offer more than just a job — we support your well-being, growth and success:

• Statutory Employment Benefits (as per MOM guidelines)
• Up to 21 Days Annual Leave
• 14 Days Paid Sick Leave
• Birthday Leave + Birthday Voucher
• Group Hospitalization & Surgical Insurance
• Handphone Allowance
• Transport Allowance
• Onsite Allowance
• Optical Care Support
• Dental Care Coverage
• Career Growth & Training Opportunities
• Inclusive, Friendly & Supportive Team Culture

Apply Now!

Submit your updated resume by applying to this job.
Be part of a dedicated team that keeps critical operations running smoothly.

🌍 We Celebrate Diversity
We are an equal opportunity employer committed to inclusion at all levels. If you bring the right mindset and work ethic, we’ll provide the platform for you to succeed.