Responsibilities

Shipping documentation (import/ export/ LC/ documentation/ Bill of Lading / FTA Agreement)

Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.

Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.

Ensure smooth and efficient shipment movement

Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company

Handling customer enquiries or complaints

Recommend shipping solutions to minimize cost & optimize profit

Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis

Liaise and maintain good relations with agents and shipping companies.

Conduct Market & Cost analysis on Shipping Line Rates

Overseas Agency Maintenance and Development

Develop and grow new accounts by identifying prospects, performing thorough research and analysis on sales options 

Maintenance good relationship with existing customers

Participate, develop, and implement strategic initiatives by working closely with the management 

Requirements:

Min 1 year of working experience in the related field

Preferably Junior to Executive specializing in Sales – Corporate, Logistics/Supply Chain or equivalent  

Minimum GCE O Level