Job description for Operation Executive at JNC Line
Responsibilities
Shipping documentation (import/ export/ LC/ documentation/ Bill of Lading / FTA Agreement)
Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.
Advise clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
Ensure smooth and efficient shipment movement
Book the consignment (freight / transporters / forwarders) in accordance with costs and price strategy of the company
Handling customer enquiries or complaints
Recommend shipping solutions to minimize cost & optimize profit
Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
Liaise and maintain good relations with agents and shipping companies.
Conduct Market & Cost analysis on Shipping Line Rates
Overseas Agency Maintenance and Development
Develop and grow new accounts by identifying prospects, performing thorough research and analysis on sales options
Maintenance good relationship with existing customers
Participate, develop, and implement strategic initiatives by working closely with the management
Requirements:
Min 1 year of working experience in the related field
Preferably Junior to Executive specializing in Sales – Corporate, Logistics/Supply Chain or equivalent
Minimum GCE O Level
