Key Responsibilities

Assist clients in the reporting of motor accidents and preparation of required documentation.

Handle customer enquiries professionally at the counter, as well as via telephone call and email.

Track the status of claims and ensure timely updates are communicated to the customer on the repair status.

Ensure accurate and timely submission of claims documentation to the insurer.

Support day-to-day administrative functions and assist with claims-related reporting.

Maintain organized records of claims cases, supporting documents, and related correspondence.

Monitor the development of every claim and policy and ensure compliance to legal requirements and industry regulations. 

Perform any other duties as assigned by the in-charge to support claims operations.

 
Requirements

Computer literate, proficient in MS Office like Excel.

Minimum 2 years of relevant motor insurance claims experience in automotive industry.

Good interpersonal and communication skills.

Work days: 5.5 days work week

Salary: $2,500 - $3,500

Work Location: 5 Kim Chuan Lane S'pore 537070.