Senior Manager of Global Hotel Chains, APAC (Corporate Travel)

BNI Tower, 30 Raffles Place, Singapore

MBU-Corporate Travel

Full-Time

Business Development

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

Trip.Biz is the leading Travel Management Company (TMC) in Asia, specializing in enabling enterprises, organizations, and travel partners around the region to make informed and cost-effective bookings for corporate travel products and services. This is achieved through the aggregation of comprehensive travel-related information and resources, and an advanced transaction and administrative platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Trip.Biz is a subsidiary of Trip.com Group Limited (Nasdaq: TCOM).

In this Role, you’ll get to

• Develop and manage strategic partnerships with global hotel chains across the APAC region. 
• Negotiate contracts, rate agreements, and promotional programs to maximize revenue and margin. 
• Drive distribution and connectivity initiatives by managing integrations with GDS (Global Distribution Systems), CRS (Central Reservation Systems), and PMS (Property Management Systems) to ensure seamless inventory, pricing, and booking flows across APAC hotel partners
• Collaborate with cross-functional teams including Product, Marketing, Business Development, CSM to deliver integrated solutions. 
• Monitor and analyse market trends, competitor offerings, and customer preferences to inform partnership strategy. 
• Ensure timely onboarding and seamless integration of new hotel properties into Trip.Biz’s platform. 
• Act as the primary point of contact for hotel partners, resolving escalations and maintaining strong long-term relationships. 
• Drive regional growth targets through proactive business development initiatives. 
• Provide insights and reports to senior leadership on performance, opportunities, and strategic recommendations.

What you'll Need to Succeed

• University Degree in Business, Hospitality, Tourism, or related field.
• At least 5 years of experience in the Hospitality industry (TMC, OTA, Hotel/Chain preferred)
• Experience in Supplier Relations Management within the APAC region is highly preferred.
• In-depth knowledge of global hotel chains and the APAC hospitality market. 
• Detail-oriented with a fast-learning capacity.
• Can-do attitude; self-motivated and able to work independently with minimal supervision.
• Ability to adjust communication methods depending on the stakeholders.
• Fluent in MS Office and related software for day-to-day operations.
• Comfortable working in a fast-paced, dynamic startup environment. 
• Willingness to travel regionally as required. 

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!