About the role

RFNet Technologies Pte Ltd is seeking a highly skilled and dedicated Maintenance Engineer to join our team in the Woodlands North Region. As an L1 Maintenance Engineer, you will play a crucial role in ensuring the smooth and efficient operation of our IT infrastructure. This is a full-time position, offering the opportunity to work with cutting-edge technologies and a talented team of IT professionals.

What you'll be doing

Provide first-line support and troubleshoot hardware and software issues for our clients

Perform regular maintenance tasks, such as software updates, system backups, and system monitoring

Respond promptly to service requests and incidents, ensuring minimal downtime for our clients

Collaborate with the IT team to implement and maintain IT systems and processes

Provide training and guidance to end-users on the proper use of IT systems and tools

Maintain accurate and up-to-date documentation of IT processes and procedures

What we're looking for

Must be willing to commute to Malaysia Johor Bahru on daily basis

Minimum 2 years of experience in a similar IT support or maintenance role

Strong technical knowledge in hardware and software troubleshooting, network administration, and IT security

Excellent problem-solving and analytical skills, with the ability to quickly diagnose and resolve technical issues

Effective communication skills, with the ability to explain complex technical concepts to non-technical stakeholders

Proficiency in using IT support tools and ticketing systems

A customer-centric approach and a commitment to providing high-quality service

What we offer

At RFNet Technologies, we are dedicated to fostering a supportive and inclusive work environment. We offer a competitive salary, opportunities for professional development, and a range of benefits, including:

Comprehensive health insurance coverage

Generous paid time off and holidays

Opportunities for career advancement and skill enhancement

A collaborative and team-oriented work culture

About us

RFNet Technologies is a leading provider of IT solutions and services in the Information & Communication Technology industry. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering high-quality products and services to our clients. Our team of dedicated professionals is committed to helping our clients achieve their IT-related goals and objectives.

If you possess the necessary skills and experience, and are excited to join a dynamic and innovative team, we encourage you to apply now!