Years of Working Experience:Job Description

0-1 years

Role Summary

We are looking for a hands-on operator who owns the entire live streaming commerce cycle — from pre-broadcast planning and live execution to post-broadcast order fulfillment and content creation. This is not a support role. You will take full ownership of channel growth, operational accuracy, and brand presence across the platform and beyond. If you thrive in fast-paced environments, love creating content, and can juggle logistics with creativity, this role is for you.

Key Responsibilities

① Platform Live Operations

Develop broadcast plans — define themes, product lineup, scripts, and run-of-show timelines before each session

Set up and QC the broadcast environment — lighting, camera, audio, background, and technical checks

Monitor live chat in real time — drive purchase intent, manage giveaways/events, and engage viewers

Compile post-broadcast performance reports — viewership, order volume, revenue, and engagement metrics

Identify improvement areas each session and feed insights into the next broadcast plan

② Order Management & Fulfillment

Consolidate all orders post-broadcast across platform Shop, DMs, and comment-based orders

Cross-reference order lists against available inventory and flag discrepancies immediately

Own the full fulfillment loop: picking → packing → waybill printing → dispatch

Send shipping confirmations to customers and handle initial claims or inquiry responses

Track and resolve any missed, delayed, or incorrect shipments through to completion

③ Content & Marketing Production

Plan, shoot, and edit short-form videos for TikTok feed using CapCut, Premiere Pro, or equivalent tools

Design broadcast announcement posters, thumbnails, and card-format promotional assets

Create pre-live teasers and post-live highlight clips to drive channel traffic and follower growth

Cross-post content across Instagram, KakaoTalk Channel, and other brand platforms

Develop seasonal and event-based promotional campaigns with supporting visual assets

Execute content strategies aligned with follower growth and brand awareness goals

④ Store & Inventory Management

Maintain store display standards — cleanliness, organization, and visual merchandising

Track all stock movements (in/out) and conduct regular reconciliation between physical and system inventory

Initiate replenishment orders for broadcast-depleted products and liaise with suppliers

Forecast inventory needs based on sales trends to prevent overstock or stockouts

Inspect incoming goods — verify quantity, quality, and packaging condition on receipt

Qualifications

Required

Active and fluent user of TikTok, Instagram, or equivalent platforms — strong trend awareness is a must

Proficiency in video editing tools: CapCut, Adobe Premiere Pro, or equivalent

Design basics for posters and card-format content (Canva proficiency minimum)

Prior experience processing online orders and managing courier dispatch

Strong multitasker — able to monitor live chat, confirm orders, and manage broadcast flow simultaneously

Detail-oriented with a consistent habit of logging data accurately

Preferred

Hands-on experience operating TikTok Shop or live commerce channels

Product knowledge in beauty, fashion, or lifestyle categories

Background in photography, videography, or content direction

Experience in customer service or CS operations

Proficiency in Excel or Google Sheets for inventory and order tracking

Employment Type

Probation period (6 months) → Full-time Conversion​​​​​​​

Conversion Eligibility

Full-time offer upon successful completion