Join our growing Engineering team and be part of delivering innovative digital solutions to healthcare clinics and institutions across Singapore. As an IT Service Engineer – Digital, you will be involved in installation, troubleshooting, preventive maintenance, and end-user support for healthcare equipment and systems.

We are looking for a proactive and hands-on individual who enjoys solving technical challenges, working independently, and providing excellent customer service. If you are passionate about technology and looking for a rewarding career with growth opportunities, we welcome you to join us.

Responsibilities:

Report to Engineering Manager

Attend daily service calls from clinics and institutions

Perform pre-installation planning, installation, calibration, training to end users.

Assists with NEA licensing and regulatory issues/ inspection for customers

Arrange preventive maintenance appointments with clinics, perform preventive maintenance according to contract and follow up with renewal of preventive maintenance

Submit job sheets to Engineering Manager on next working day after attending service request

Submit spare parts order to Engineering Manager weekly or ad hoc for immediate and indent order parts.

Update service portal (log call or fulfill call) after attending service request

Assist with delivery/ collection of loan equipment for Engineering Department if you are using company van

Comply to duty roaster for standby during after office hours job ( allowance will be paid)

Any reasonable task assign by management.

Job Requirements:

Diploma or Degree in computer science, Information Technology, Biomedical Engineering, or a related field.

Knowledge of networking principles, VPNs and basic network troubleshooting.

Knowledge of data backup, storage solutions and data privacy standards relevant to healthcare

Able to provide technical support and training to end users, ensuring a positive experience.

Strong analytical skills to diagnose and resolve technical issues efficiently.

Need to travel to various dental practices for on- site support and training.

Previous experience working with dental imaging software or devices will be advantage

Class 3 license (company transport will be provided)