Job Summary:

To manage the Operation Service Support (OSS) team and all SSG IT Infrastructure activities (global & local)

To work with other Sections, Departments, and Siltronic Site Managers to meet the company objectives

To guide and supervise team members and establish necessary training for individuals under his responsibility

To assist Head of Department in managing and controlling of IT-Infrastructure budgets

To make sure that all the systems under his/ her responsibility works well and are maintained in the desirable way- technically and economically

To jointly set the local IT Infrastructure priorities, taking considerations of business needs and global objectives

To jointly formulate local IT Infrastructure with Global Service Managers and to execute the defined global strategies

To be part of IT-International organization and ensure effective and necessary communications with the rest of Siltronic sites

Job Responsibilities:

Planning and coordination of new deployment, life cycle management, system support, & application maintenance for all IT Infrastructure components.

Coordination and quality control of system design, development, testing, deployment, documentation, and training.

Coordination with Business units on their needs and set working priorities based on allocated budget and resources.

Establishment of sound working procedures for the best practices of the team.

Job Requirements:

MS/BS EE or CS, at least 6 years of experience in IT Infrastructure

Good communication and writing skills

Good team player

Strong understanding of IT infrastructure fundamentals, including operating systems and networking.

Hands-on experience with Linux (SuSE) and Windows environments

Familiarity with WAN/LAN technologies and network troubleshooting

Foundational knowledge across Backup, Storage, Database, and Networking technologies

Experience in project management, vendor management and e-commerce projects

Past experience in 24 x 7 manufacturing environment will be preferred