Role Summary

The Integrated Logistics Support (ILS) Lead is responsible for planning, developing, and managing all ILS activities across programs (especially Defence) to ensure systems, vehicles, equipment, and platforms achieve required operational availability, maintainability, reliability, and lifecycle supportability.

This role ensures the delivered system can be effectively operated, maintained, repaired, and sustained throughout its service life in accordance with customer requirements.

The ILS Lead works closely with engineering, operations, field support, supply chain, quality, training, and customers to establish a complete support ecosystem from design phase through in-service support.

Key Responsibilities

1. ILS Strategy & Planning

Develop and execute the overall ILS strategy for defence programs

Prepare and manage the ILS Plan (ILSP)

Ensure compliance with customer ILS requirements, standards, and contractual obligations

Define lifecycle support concepts from development to end-of-life disposal

Establish maintenance philosophy and support concepts (Organisational, Intermediate, Depot level maintenance)

Participate in design reviews to ensure supportability is built into the product from the beginning

2. Reliability, Availability & Maintainability (RAM)

Perform RAM analysis for systems and subsystems

Calculate and manage:

MTBF (Mean Time Between Failure)

MTTR (Mean Time To Repair)

MTTF (Mean Time To Failure)

Availability (Ao / Ai)

Reliability growth targets

Failure rate analysis

Conduct Failure Modes, Effects and Criticality Analysis (FMECA)

Conduct Reliability Centered Maintenance (RCM) studies

Support root cause analysis for field failures and recurring faults

Recommend design improvements to improve reliability and maintainability

3. Maintenance Planning

Develop preventive, corrective, and predictive maintenance strategies

Establish scheduled maintenance intervals and inspection plans

Define maintenance task analysis (MTA)

Determine manpower, tooling, facilities, and infrastructure requirements

Plan workshop layout, repair bays, storage areas, and maintenance space requirements

Define calibration requirements and support equipment needs

Develop maintenance resource planning for fleet sustainment

4. Spare Parts & Supply Support

Develop Initial Provisioning Lists (IPL)

Determine Recommended Spare Parts Lists (RSPL)

Plan Lay-In Spares (LIS)

Establish sparing philosophy and inventory optimisation

Define repairable vs consumable parts strategy

Forecast demand and lifecycle spare requirements

Coordinate with procurement and supply chain for support readiness

5. Technical Documentation

Lead development of:

Maintenance manuals

Operator manuals

Illustrated Parts Catalogues (IPC)

Troubleshooting guides

Repair procedures

Service bulletins

Configuration records

Ensure technical publications meet defence standards and audit requirements

Manage document revisions and change control

6. Training & Capability Development

Develop operator and maintainer training plans

Conduct Training Needs Analysis (TNA)

Define competency requirements for maintenance crews

Establish training syllabus, lesson plans, and practical assessments

Support train-the-trainer programs

Build long-term maintenance capability for customer teams

7. After-Sales Support & Service Operations

Lead post-delivery support operations

Establish issue ticketing, incident reporting, and fault escalation processes

Manage defect reporting and corrective action systems

Coordinate warranty support and field service response

Support service-level agreement (SLA) performance management

Track fleet health, service KPIs, and support performance

8. Customer & Stakeholder Management

Serve as primary ILS interface with defence customers

Present ILS status, RAM performance, and sustainment plans

Support tender submissions, technical proposals, and audits

Participate in customer reviews, acceptance testing, and sustainment discussions

Manage subcontractors and OEM support partners where required

9. Team Leadership

Lead and mentor an ILS team of approximately 5 personnel

Allocate tasks across RAM, spares, documentation, and field support activities

Develop team capability and ILS best practices

Drive continuous improvement across lifecycle support processes

Requirements

Education

Degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, Industrial Engineering, Logistics Engineering, or related field

Experience

8–15 years of experience in defence programs, aerospace, military vehicles, special vehicles, or complex engineering systems

Strong experience in ILS, RAM, maintenance engineering, or sustainment programs

Familiarity with Singapore defence customer expectations and ILS practices preferred

Technical Knowledge

Strong knowledge of:

ILS methodology

MIL-STD / DEF-STAN / ASD standards

RAM engineering

FMECA / RCM / LORA / MTA

Obsolescence management

Configuration management

Lifecycle cost (LCC) analysis

Maintenance planning systems

Defence documentation standards

ERP / CMMS / maintenance ticketing systems

Preferred Skills

Strong leadership and stakeholder management

Strong customer-facing communication skills

Good commercial understanding of lifecycle support contracts

Ability to work across engineering and operations teams

Strong analytical and problem-solving ability

Why Work With Us

Join a company that delivers mission-critical systems for defence, homeland security, and special vehicle programs where reliability is non-negotiable and your work directly supports national operational readiness.

As the Integrated Logistics Support (ILS) Lead, you will play a key role beyond traditional maintenance planning—you will shape how complex defence platforms are sustained throughout their full lifecycle. Your decisions will directly influence fleet availability, operational uptime, maintainability, and long-term mission success.

You will work alongside multidisciplinary teams across engineering, robotics, automation, special vehicles, and defence systems integration, contributing to highly customised and technically challenging programs rather than repetitive commercial projects.

This role offers the opportunity to:

Lead high-impact defence programs with long-term strategic importance

Build and own the complete ILS framework from design to in-service support

Influence product design through supportability and reliability engineering

Work closely with key defence customers and stakeholders including MINDEF, SAF, and DSTA

Develop maintenance ecosystems, training systems, and sustainment strategies that last for decades

Lead and grow a capable ILS team within a fast-moving engineering environment

Contribute to advanced platforms involving robotics, automation, special vehicles, and mission-critical systems

We value people who take ownership, solve difficult problems, and want to build systems that matter. If you are driven by engineering excellence, operational impact, and meaningful defence work, this is a role where your expertise will create lasting value.

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