FINANCIAL RETURNS

·       Reconcile revenues on a daily basis, between PMS and other integrated systems

Room sales, to the rooms revenue report

Food & Beverage sales, to the outlet sales POS summaries

Telephone sales, to telephone report

Laundry sales to the laundry summary

Other department sales (including manual ones) to relevant sales summaries

·       Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.

·       To ensure all complimentary or house use rooms have an adequate explanation / justification on the approval form. To ensure full reasoning is provided for zero rates room to ensure that they are contracted zero rates and not miscoded complimentary rooms.

·       To ensure no show report is reviewed and revenue are posted correctly

·       To ensure rooms rate variance report are reviewed and properly checked with explanations from Night Manager.

·       To verify that a room status discrepancy report has been completed and signed by both Housekeeping and Front Office with explanations noted. 

·       To ensure that the “Out-of-Service/Out-of-Order” rooms report is being reviewed by Night Manager on a daily basis.

·       To ensure breakfast allocation packages are allocated correctly.

·       Keys revenue journal and distributes to Outlet Mangers and management

·       Controls all food and beverage sales by:

Correct recording of guest checks on a timely basis

Performs spot checks on outlet checks used

Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager and report submitted to Finance Leader for review on a timely manner

Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded

Ensure banquet controls are being adhered to

Reconciles total outlet sales to total charges

Ensure the preparation of report generated using the POS or PMS system on the meals charged by employees for personal consumption, customer entertainment or employee relations.

·       Ensures all rebates and negative postings are supported by documentation detailing the charges.  All rebate credits must be in accordance with Hotel Accounting Manual.  The rebates, negative postings and paid outs must be summarized and sent to the Director of Finance & Business Support and General Manager for review daily

·       Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place

·       To ensure all revenue invoiced and earned captured and recorded in the PMS or accounting system on a daily basis or the cycle related to the revenue. To ensure all other revenue posting is accurate & tie to the revenue source.

·       To ensure a reconciliation is performed and documented on at least a monthly basis to ensure accuracy when posting revenue from the PMS to the General Ledger. DRS Hotels: required to perform the reconciliation on a daily basis and at month end.

·       Audit General Cashier bank in slips with daily collection of the General Cashiers Summary

·       Audits and reconciles advance payments and ensures payments have been applied

·       Works with General Cashier to check all float totals regularly and keeps control on registers in outlets

·       To ensure the guest, city and advance deposit ledgers are reconciled with the PMS trial balance daily & monthly and all discrepancies resolved promptly.

·       To update the daily foreign exchange rate

·       Provide input for month end journals, i.e revenue adjustments

·       To ensure GST output are captured correctly and provide support for filing of GST

·       To prepare discount, tips and rounding adjustment reports after month end

·       Performs various special projects as requested and assigned by management

·       Performs weekly costing report based on purchasing record and transfer records.

·       Perform monthly costing JVs as required.

·       Other tasks assigned by Finance Manager.

·       To perform monthly audit on:

Room status discrepancy report

Open checks on F&B outlets

POS Prices with source such as Menus & Laundry List

PEOPLE

·       Communicate and coach the Duty Managers/ Supervisors / Front Office Cashiers / Finance team members to ensure Finance policies and procedures are adhered to.

·       Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective 2-way communication.

·       Work better together with the other Finance team member, taking over the duties when he/she is not available. 

GUEST EXPERIENCE

·       Build and maintain positive relationships with all internal customers and guests in order to exceed their needs

·       Take action to address these needs in order to exceed their expectations

RESPONSIBLE BUSINESS

·       Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of Revenue and Income Audit category

·       Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

·       Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

·       Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

·       Initiate action to correct a hazardous situation and notify supervisors of potential dangers

·       Log security incidents and accidents in accordance with hotel requirements

Requirement :
·       Minimum Diploma or equivalent

·       Minimum 2 Years of related work experience

·       Able to communicate with and lead colleagues