Handle day-to-day HR and administrative functions, with a primary focus on foreign workers (NTS) management, and support for general employees when required

Support recruitment activities (e.g., liaising with overseas recruitment agents for foreign workers)

Coordinate onboarding and offboarding of workers, including documentation and system updates

Manage dormitory arrangements, transportation, and welfare matters for workers

Arrange and follow up on medical appointments, certifications, and related records

Work closely with the Operations team on manpower planning and deployment

Manage and coordinate all training activities, including enrolment, payment requests, dissemination of course confirmation, participant training evaluation, updating training records, etc..

Manage all work pass matters (New applications, renewals, cancellations).

Assist in payroll processing, including timesheet consolidation and validation

Maintain and update employee records, P-files, and internal databases

Manage and update client portals for manpower records, submissions, and compliance requirements

Handle medical and insurance claims (i.e., WIC, FWMI, GHS, GPA), including coordination with employees, brokers, and medical providers

Liaise with relevant authorities (e.g., MOM, ICA) on office administration, personnel, and legal matters

Prepare minutes of meeting and general correspondence

Assist in company events and general office administration

May be required to remain contactable and respond to urgent matters after working hours, including dormitory-related emergencies and medical emergencies

Provide support across other HR scopes and general employee matters as assigned based on operational needs

Other tasks may be assigned as necessary according to organizational needs

Job Requirements:

Preferably 1 year of relevant experience in a similar role handling foreign workers

Basic knowledge of MOM regulations

Familiarity with Info-Tech will be an advantage

Proficient in Microsoft Excel (formulas, data tracking)

Detail-oriented and able to manage multiple tasks with accuracy

Able to communicate effectively and comfortable liaising with foreign workers, the operations team, and external stakeholders

Able to handle urgent matters and remain contactable after working hours when required